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About us

The people behind it

Kindness Counts UK is run by volunteers. Nobody here takes a wage — every person on this page gives their time because they think it matters.

The Kindness Counts UK team in their yellow t-shirts at a community event outside Hub 3.

Who's who

Our team

Between them they run three hubs, a charity shop, a gift shop, the weekly clubs and everything that goes on in the schools.

  • Mr John Cross

    President

  • Michelle Carter

    Founder and Chairlady

  • Pauline (Polly) Hernen

    Vice Chairlady

  • Dominique Swirles

    Business Development Manager and PA to the CEO

  • Peter Kelly

    Assistant Business Development Manager

  • Mr Keith Carter

    Treasurer

  • Dave Bannister

    Finance Manager

  • Natalie Parkinson

    Hub Manager

  • Elaine Smith

    Assistant Hub Manager

  • Sarah Hunter

    Counsellor

  • Harry Wilson

    Lifesaving and first aid

  • Rhonda Holden

    RMH English Tuition

Governance

Our trustees

Kindness Counts UK is a registered charity, number 1195961. Our trustees are legally responsible for the charity — for how it’s run, how money is spent, and for keeping the people who come to us safe.

  • Michelle Ann Carter
  • Natalie Parkinson
  • Calum Ian Baxter
  • Sarah Hunter
  • Keith Carter
  • Chyna Louise Courtney
  • Pauline Hernen
  • David Bannister
  • Dominique Swirles

Our entry on the Charity Commission register is public, and you can look us up there any time.

The interior of the Kindness Counts UK community hub.

Help out

There's room for more of us

Every name on this page started by turning up. If you can give an hour a week, or an afternoon a month, or just a hand at an event, we’d be glad of it.

You don't need experience

You need to be reliable and kind. We’ll sort the rest — including DBS checks where the role needs one.